- Accounts Payable
- Know Your Customer
- Business Process Management
Business Process Management for Insurance
Emerge uses Global 360 Solutions for Insurance Organisations
Today, complexity and change within the insurance industry continues to challenge insurers looking for ways to achieve profits through growth or business optimization. Whether it is the constant adherence to industry or government regulations, inefficient or manual business processes, or poorly integrated business systems, insurance organisations must find ways to automate work and manage change.
Global 360 has more than 2000 customers, and over a quarter of that business comes from insurance organisations using BPM solutions to help automate the following types of mission-critical processes:
- Policy issuance
- Customer service
- Claims processing
The ability to streamline underwriting and claims processing has far-reaching impact on the capacity to win new business, reduce administrative costs, improve customer service, ensure regulatory compliance, and gain a competitive edge; all essential ingredients to enable business growth and profitability.
Do More Than Gain a Competitive Advantage, Sustain it
Global 360 insurance solutions maximize process efficiency to not only gain competitive advantage, but sustain it. Global 360 offers powerful and proven solutions for everything from managing electronic documentation and automating work processes, to managing complex business processes connecting people, processes, systems and information.
With Global 360, you can streamline (or eliminate) paper handling to enhance employee collaboration, while controlling process flow and information access more effectively. The result is a more productive workforce, greater responsiveness and accuracy in processing claims, allowing increased efficiency in underwriting new business.
To accelerate customer acquisition, and avoid costly exposure, Global 360 enables you to automate application processing and electronically obtain all the details needed to write a policy quickly and fairly. Scanned images increase data entry efficiency and enable multiple processes to be performed simultaneously.
With Global 360 you can:
- Deliver policy quotations and reservations in hours
- Streamline the processing of new business
- Increase productivity through automated application processing
- Improve communication and customer satisfaction
- Dramatically reduce claim processing time and cost
Insurance Organisations using Global 360 BPM solutions:
- The Hartford