Electronic Mail Room Service

Our Electronic Mail Room service captures information from paper (faxes, mail, etc.) and electronic formats (web forms, e-mail) and classifies it into case files according to its format, content and your unique business rules. The information can then be stored and/or exported to a database, e-mail server, workflow or back-end system like Enterprise Content Management (ECM), Enterprise Resource Planning (ERP), or Customer Relationship Management (CRM) systems.

The Electronic Mail Room Will:

• Capture data and documents as soon as they arrive
• Validate data either automatically or with manual input
• Process data and forms, including the use of Optical Character Recognition (OCR)
• Manage your data in case folders
• Back up stored data
• Provide fulfillment services
• Destroy documents securely with historical reconciliation