Capture / Redirect Service

When disaster strikes or you get an unexpected spike in document processing volumes, our Capture Redirect Service helps you cope by providing quality, cost-effective image conversion services to support your microfilm and digital document imaging systems.

Our team will capture information from paper (faxes, mail etc) and electronic formats (web forms, e-mails) and convert it into the electronic format of your choice and in accordance with your business rules. Information can then be stored and/or exported to a database, e-mail server, workflow, or back- end system, such as an Enterprise Content Management (ECM), Enterprise Resource Planning (ERP), or Customer Relationship Management (CRM) system.

The Capture/Redirect Solution provides:

• Document and data capture based on your business rules and existing processes
• Automated and operator-assisted data validation
• Data storage backup
• Fulfilment services
• Secure document destruction with historical reconciliation
• Integration into your existing workflow and back-end systems