The Problem?

To stay fit in a competitive market, you need to be able to use information efficiently and cost-effectively. You need the right information at your fingertips, at the right time. More than that, you need back-office document and data processing capabilities and a foolproof records management strategy that meets complex compliance requirements.

This means that for many organisations, the essential but low-level administrative task of managing information has become a complex process that wastes time and resources and distracts management attention from the real business.

The Solution? Outsource It To A Specialist.

Emerge Information Outsourcing Services (IOS) can save you time and money. Our experience in mailroom and document management processes, backed up by world-class technology, can ensure that the right people in your business get the right information, at the right time.

We collect paper documents, legacy files or electronic documents and convert them into accurate, retrievable information. Then we either host them or deliver them directly into your business process management solution, business applications and databases. We provide a 100% audit trail on each file to ensure that every page can be tracked and managed.

Why Emerge IOS?

Emerge's outsouce services are designed to ensure your organizations valuable information assets are securly and efficiently managed. Our experienced team is capable of handeling large document conversion projects while enhancing the value that customers derive from their investments in Emerge Enterprise technology solutions.

Through partnerships with companies such as Global 360, Kofax, Kodak and Fujitsu we provide a full line of image capture, indexing, and conversion services on items ranging from small documents through to engineering drawings and media such as optical platters or microfilm.

Emerge has document storage and archive facilities located around the country providing capacity for storage of information in a paper or electronic format. Our archive facilities use O'Neil RS-SQL (record storage for SQL Server) the worlds leading commercial record storage and management software. O'Neil runs over 850 facilities in more than 60 countries, more of the worlds records are managed off-site on RS-SQL than any other software package.

Using O'Neil software Emerge IOS can track multiple types of data, from deposit to destruction, work order to invoice. O'Neil is an intergral part of our ability to offer an effective storage and retrieval system, prompt disposal of obsolete records and improved house-keeping.

Our customers also have access to a web option whereby they are able to place and track their requests, perform data entry and print reports, all without having to leave the comfort of their offices.

Emerge IOS serve a broad range of markets, including communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, and transportation and travel.